Digital Transformation for Professional Services
The rules of the game are changing. Are you ready?
Download our latest white paper: “Professional Services on the Brink of Disruption”
Professional services are part of the wave of digital transformation. Understand its impact through 4 major digitalization trends:
Increasingly, expert content is only a few clicks away in the form of journals, presentations, blogs or videos.
Find the experts! With social media platforms such as LinkedIn, directories of experts extend far beyond the walls of a company.
- Service Execution
Do more with less. Some businesses have already started to automate parts of their service delivery.
- Customer Engagement
70 to 90% of B2B customers complete their online shopping and have made a decision even before contacting a sales rep.
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